Shipping policy

At H. Legrand Ponce, we are committed to providing fast, reliable, and secure shipping for every order.

Processing Time

Orders are processed within 1–2 business days after payment has been successfully received. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Destinations

We currently ship to:

• Puerto Rico
• United States

Shipping Fees

Shipping costs are calculated at checkout based on the shipping method selected.

Delivery Times

Estimated delivery times:

• Puerto Rico: 4–7 business days 
• United States: 7–9 business days 

Damaged or Lost Packages

If your package arrives damaged or appears to be lost in transit, please contact us as soon as possible so we can assist you in resolving the issue with the shipping carrier.